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Shipping and Returns

PLEASE READ CAREFULLY..

IF YOU REQUIRE A RETURN, REFUND, OR WARRANTY CLAIM, PLEASE START BY WRITING US HERE: support@casualtree.com

Please, don't take advantage of small businesses. Small business is the backbone of our country.

Thank you for your purchase, your trust, and your honesty... now, our attorney wants us to include formal language below :)

RETURNS*

Casual Tree was created by expectant moms for… YOU the expectant mom

We are happy to provide a 30 day no questions asked return policy for an in-store credit only.

Because of the nature of our products we are only able to provide the in store credit.

We invite you to try any of our products but realize that sometimes, products just don’t work out. If your purchase doesn't work out the way you hoped, simply contact us for a hassle free exchange.

Return Policy

We require you to first send us a picture showing the damage and upon inspection will ask you to send the product back to us. Once we have received the item we will send you a brand new product at no cost to you or FULL store credit, whichever you choose! 

There are NO restocking fees but return shipping costs are at the customer's expense. Returned items must be in perfect, un-used condition. Please email us at support@casualtree.com with the order # to receive detailed instructions and a return authorization number. Unauthorized returns will not be accepted and do not guarantee a refund. 

*{Intimates and Photo Shoot Dresses are non-refundable}

SHIPPING*

To return your product, you should mail your product to: 

Casual Tree Maternity

Attn: Returns

P.O. Box 85

Queen Creek, Arizona 85142-1162

Please include in the return box your order number and the reason for the return so that the return can be properly applied to your account.

Please use a trackable shipping service and purchase shipping insurance. We can't guarantee that we will receive your returned item.

Email us at support@casualtree.com or connect with us via our Facebook Messenger.