Shipping and Returns
Need to get in touch about a return or exchange? Email us here: [email protected]
Please review our return/exchange policy:
Casual Tree was created by moms for moms and moms-to-be - women just like you.
We want you to be 100% satisfied with your purchase and are happy to allow returns within 30 days of delivery - no questions asked - for in-store credit.
Due to the nature of these products, we are only able to provide in-store credit.
We invite you to try any of our products but realize that sometimes, products just don’t work out. If your purchase doesn't work out the way you hoped, simply contact us for a hassle-free exchange.
Please take a picture of the damaged item - once we review, we'll ask you to send the item back to us. Once received, we'll send you a new product at no cost to you or full store credit. Your choice!
Casual Tree charges no restocking fees, but shipping fees are at the customer's expense. Returned items must be in perfect, un-used condition. Please email us at [email protected] with the order # to receive detailed instructions and a return authorization number. Unauthorized returns will not be accepted and do not guarantee a refund.
*Intimates and Photo Shoot Dresses are non-refundable
To return your product, mail your product to:
Casual Tree Maternity
P.O. Box 479
Gwynedd Valley, PA 19437
Please include your order number in the box and the reason for the return so that the return can be properly applied to your account.
Please use a trackable shipping service. You may purchase insurance if you wish.